Workplace attitude, employee engagement, taking good care of your people, creating a positive and fun work atmosphere…it’s not new age hoopla and it’s not the employees angling for more perks. It is smart business and today's forward looking organizations have caught on to the Happiness at work theory fast especially because it is backed by some indisputable numbers.

	A recent study by Harvard Business School found that every 1% increase in staff loyalty resulted in a half percent increase in customer loyalty.
	Gallop's 2006 research to better understand the linkage between employee satisfaction and return on investment (ROI) found that companies with higher levels of employee engagement enjoyed higher ROI.
	A recent survey conducted by Maritz found that 43% of customers who stopped doing business with a company made their decision based on poor customer service.
	Engaged employees are the key to excellent customer service. Engaged employees are employees that feel as though they are truly valued at work. That their efforts directly contribute towards the mission and success of the company.
	48% of executives cited that better communication was the best remedy for low employee spirits, according to a new Accountemps report that surveyed 150 executives from America’s top 1,000 companies.

The bottom line is this – your employees make or break your bottom line. So invest in them, both in terms of time and money. When you invest in their happiness, you can sit back and watch your business grow.